← All Ventry Tools• Capture & Chat
💬 Website Chat Widget
Live Chat and SMS chat — Convert website visitors into text conversations in real time.
90% of website visitors leave without filling out a static form. Ventry's Chat Widget places a friendly, customizable chat bubble on your site. When a visitor sends a message, it captures their mobile number and transitions the chat into a 2-way SMS thread so you never lose contact when they leave your site.
Get Started with Website Chat Widget Call 888.451.8771
Capabilities
Key Features & Automation Rules
✓ SMS-Fallback Conversation Engine
Converts web chats into text threads so conversations continue on the customer's phone after leaving your site.
✓ Custom Avatar & Greeting Styling
Match your exact brand colors, team headshots, greeting copy, and business hour availability rules.
✓ AI Agent & Voice Hand-Off
Let Ventry AI answer initial questions, qualify the visitor, and book an appointment automatically 24/7.
✓ Unified Inbox Integration
Every webchat message lands inside your team's centralized inbox alongside email and phone calls.
Applications
Who Uses Website Chat Widget?
⚡ E-commerce websites answering pre-purchase product questions
⚡ Service firms capturing visitors who prefer messaging over phone calls
⚡ After-hours lead capture when office staff is unavailable
⚡ High-traffic websites converting casual browsing into booked appointments
Common Questions
Frequently Asked Questions
How do I install the chat widget on my website?
Simply paste a single line of JavaScript onto your website (WordPress, Shopify, Wix, Squarespace, or custom HTML).
Can I turn off chat outside business hours?
Yes, or you can enable Ventry AI to handle after-hours inquiries automatically while your staff sleeps.
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